FAQs

The Voice-Personal program helps to ensure that the Wi-Fi network is giving the proper performance support for the quality of the voice application.  Client devices, such as handsets, and access points or routers that are Wi-Fi CERTIFIED Voice-Personal are essentially "voice ready."

Because there are many competing industry-standard and proprietary voice protocols (such as SIP and Skype) that operate above the Wi-Fi layer, service providers (including mobile telecom carriers) generally address voice protocol interoperability as part of their system offerings.

If the service provider supports voice over Wi-Fi, and the client devices and access points used are Wi-Fi CERTIFIED Voice-Personal, the user can reap the benefits with the highest quality possible for calls made over Wi-Fi networks, allowing them to use Wi-Fi instead of wires in their home or small office voice environment.