FAQs

The Wi‑Fi Alliance developed the Voice-Personal certification program, an optional program, to verify that access points (or wireless routers) and client devices (handsets, laptops, etc.) meet the specific requirements for voice over Wi-Fi applications. In a shift towards an expanded focus of certification beyond protocol adherence and interoperability, the Wi‑Fi CERTIFIED Voice-Personal program focuses on a specific application and is based on performance testing.

Voice-Personal devices will be tested in a typical home and small office environment, with one access point managing multiple client devices and up to four concurrent voice calls.  Devices that are Wi-Fi CERTIFIED Voice-Personal have demonstrated that their Wi-Fi performance is capable of providing consistent, good-quality voice calls.